rxsense
Production Support Engineer · Aug 2022 – Jan 2026
Supported production software and investigated complex technical issues across applications, APIs, databases, and environment configuration. Developed internal software and automation while applying systems and IT-oriented problem-solving.
Worked with developers, technical teams, and other stakeholders to communicate findings clearly and resolve issues. Combined troubleshooting and software development with testing, validation, documentation, reviewed changes, and security-conscious handling of access and data in an enterprise environment.